A Hyper-Local Black Friday Wrap

December 8th, 2011 by Asif Leave a reply »

Checking-in to Super Savings

One of the most hectic shopping days of the year has passed, and this year’s Black Friday marked an interesting development in the marketing efforts of major retailers. Although the typical Black Friday shopper battled the crowds with a purpose and a pre-determined route, location based mobile apps enabled retailers to access the discount-driven shoppers who just can’t resist a good deal. An increasing number of companies have turned to these services to offer customers exclusive deals via their mobile devices. Accessing customers through their mobile devices has become an attractive feature for retailers as it allows them to target the sales-crazy, on-the-go shoppers who just might trample down anyone who gets in their way of a sale.

Foursquare , which recently announced they had hit 14 million users has become an important app that many retailers have paired up with to offer discounts, which customers receive once they have ‘checked in’, or shared their location. Various stores are enticing customers into their retail store mayhem by offering special discounts only available through this app. These examples pictured from Foursquare’s blog are only a few examples of the retailers targeting the media-savvy shopper, with stores ranging from AT&T to UPS also offering check-in discounts. Foursquare is not alone in its location based advertising, as companies like SCVNGR, Facebook Places, and Yelp are also offering these types of deals to sales-hungry customers for checking in.

QR Codes – The Modern Catalogue

Aside from encouraging retail madness through discounts for mobile check-ins, retailers are also using QR codes to provide customers with an easier and faster shopping experience. With Black Friday being one of the biggest sales days of the year, QR codes are becoming increasingly prevalent in retail stores. While QR codes are not a new phenomenon to the advertising world, the upcoming holiday season has retailers embedding them into a variety of marketing displays to attract mobile users. Companies such as JC Penney and Macy’s are among the many retailers that have introduced QR codes into their stores this holiday season. Sears and Kmart have created ‘gift walls’ in their stores, placed in viewing sight of those waiting in the cash line, which are essentially walls filled with QR codes linking the customer to popular items for sale. With the increase in technological innovations, mobile phones are quickly becoming the best aid a shopper can have for finding the best deals.

The numbers are growing, but what’s next?

Recent stats from AdvertisingAge showed Foursquare checkins on Black Friday as a significant increase over last year.  And while Starbucks and Mcdonald’s topped the list, Wal-Mart with over 149,000 was the leading national retailer.  But it checkins and QR codes are just the start.  Expect to see these apps and more to further expand to include real-time product inventory, mobile wallets, and even virtual goods in the form of augmented reality.  eBay Mobile announced that shoppers in the U.S. purchased nearly two and a half times as many items via eBay Mobile this Black Friday when compared to 2010 and PayPal Mobile (another division of eBay) announced a six-fold (516%) increase in global mobile payment volume compared to 2010

Shoppers will increasingly choose the convenience of mobile to find the best deals from wherever they are while avoiding big crowds and long lines. The ability to simply pick up your phone or tablet and purchase what you want, when you want it, has become an attractive alternative to shoppers in record numbers this holiday season. The possibilities are endless.

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